Support

We're a small team. We read every message and we respond.


Contact

For account issues, bug reports, complaints, or general questions:

email@justbereal.app

We aim to respond within 72 hours. Usually faster.


In-app reporting

For abusive behavior or content violations, use the Report feature inside the app. Reports are reviewed within 72 hours and acted on directly.


Privacy and data

Questions about how we handle your data? See our Privacy Policy and AI Data Disclosure.

To export your data, go to Settings → Data & Privacy → Export My Data.

To delete your account, go to Settings → Delete Account. All your data is permanently erased immediately.


What we can't help with

We are not a crisis service. If you are in distress, contact emergency services or a qualified mental health professional.

We are not a dating coach. We don't mediate conflicts between users. If you've had a negative interaction, use the Report feature.

We are not legal counsel. If you have legal concerns, please consult a lawyer.


Where we are

Kochi, Kerala, India.